From time to time, all organizations will come across difficult situations, challenging people, or unexpected events. Trident Training Solutions prepares your team members with the skills they need to handle these difficulties with ease. We will provide you with the techniques, processes, and procedures to deal with even the most demanding events. Our established and tested processes will ensure your success.
Education
We provide proper training that improves knowledge and skills tailored to our client’s needs.
Preparedness
We expand our client’s abilities to plan, anticipate, and respond to events or emergencies.
Response
We foster confidence in taking proper actions, through training and preparedness, which leads to success.
Education
We provide proper training that improves knowledge and skills tailored to our client’s needs.
Preparedness
We expand our client’s abilities to plan, anticipate, and respond to events or emergencies.
Response
We foster confidence in taking proper actions, through training and preparedness, which leads to success.
Customer Service In Communications
Conflict Management
De-Escalation
Personal Safety
Defensive Tactics
Law Enforcement
Foundational Authorities
Incident Management
Emergency Preparedness
Stop The Bleed
Are you looking for something different? Let us know. We offer bespoke training courses designed to suit your needs.
Communication Is Our Cornerstone
Our Clients
Are you located in Ontario? Do you have clients? Well, then we can help!
We offer solutions to all Ontario forward-facing customer service industries and services. Our experienced training team can train your staff on how to de-escalate situations expertly, and how to ensure that your team is safe and that your clients will want to come back to you again and again.
Healthcare
Frontline Ontario Healthcare professionals will benefit from our strategies and tactics to deescalate confrontational behaviour and basic skills to escape common grasps while creating distance to manage their own safety.
Personal Support Workers
Recognizing escalating behaviours is a key component in personal safety concepts while working in an Ontario personal support role. We provide communication strategies and basic skills to escape common grasps while creating distance to manage their own safety and remove themselves from potential harm.
Storefront Services
Clients working in customer-facing roles throughout Ontario will experience persons expressing challenging behaviors. We equip our clients with the skills, knowledge, and experience to build rapport and empower persons they are speaking with to obtain the desired outcome.
Healthcare
Frontline Ontario Healthcare professionals will benefit from our strategies and tactics to deescalate confrontational behaviour and basic skills to escape common grasps while creating distance to manage their own safety.
Personal Support Workers
Recognizing escalating behaviours is a key component in personal safety concepts while working in an Ontario personal support role. We provide communication strategies and basic skills to escape common grasps while creating distance to manage their own safety and remove themselves from potential harm.
Storefront Services
Clients working in customer-facing roles throughout Ontario will experience persons expressing challenging behaviors. We equip our clients with the skills, knowledge, and experience to build rapport and empower persons they are speaking with to obtain the desired outcome.
Law Enforcement
Our law enforcement training programs are geared towards Ontario law enforcement professionals working in the By-law Enforcement, Provincial Offences Officer, Special Constable, and Policing fields. Each program is tailored to our client’s business needs.
Medical-Aid First Responders
Ontario EMS and Fire Services are often the first to arrive on scene and are often subjected to confrontational behaviors. We offer a tailored program to first responders that highlights personal safety concepts and defensive techniques specific to their roles.
Security Services
Through a modular approach, we deliver our Ontario security service professionals the applicable training based on the roles and environment they work within. These programs focus on customer service, role-specific functions, and personal safety concepts.
Our law enforcement training programs are geared towards Ontario law enforcement professionals working in the By-law Enforcement, Provincial Offences Officer, Special Constable, and Policing fields. Each program is tailored to our client’s business needs.
Medical-Aid First Responders
Ontario EMS and Fire Services are often the first to arrive on scene and are often subjected to confrontational behaviors. We offer a tailored program to first responders that highlights personal safety concepts and defensive techniques specific to their roles.
Security Services
Through a modular approach, we deliver our Ontario security service professionals the applicable training based on the roles and environment they work within. These programs focus on customer service, role-specific functions, and personal safety concepts.
